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FAQ's - Frequently
Asked Questions |
| What is the FDRP? |
| What
is fee Arbitration? |
| What is fee mediation? |
| When
does the FDRP Apply? |
| What if I have a question
about my attorney's bill, but I'm not sure if I have a fee dispute? |
| Who
administers the program and how much does it cost? |
| How
does the fee arbitration process start? |
| I
filed a request for fee arbitration, what happens now? |
| What
is the procedure at the arbitration hearing? |
| What happens after the arbitration
hearing? |
| I received an arbitration award in my favor that requires the other side
to pay me money. The 30 days to commence a trial de novo has passed. How
do I get my money from the other side? |
| What if I am not happy with
the arbitrator's decision? |
| How do I commence a trial de novo? |
| What are the courts’ monetary jurisdictions? |
| Should I agree ahead of time with my attorney to resolve fee disputes through
the FDRP rather than the courts? |
| Should I agree ahead of time with my attorney to resolve fee disputes through the FDRP rather than the courts and waive the right to de novo review?
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| What is the FDRP? |
A
] Lawyers in New York State are generally required to provide their
clients with retainer agreements or letters of engagement which
discuss the fees and expenses to be charged. At the initial
conference with your lawyer, you should request a retainer agreement
or letter of engagement and ask any questions you may have regarding
the fee to be charged.
Despite the letter of engagement and discussions about fees, sometimes
disputes arise. In general, your lawyer may not sue you in
court over a fee dispute unless he or she first provided you with
notice of your right to utilize the FDRP. Once you have
received this notice you have 30 days to decide whether to use
the FDRP. If you don’t choose to participate in the
FDRP within 30 days, your lawyer is free to pursue the matter in
court.
The FDRP is made up of a network of State-approved and monitored local
programs that resolve attorney-client fee disputes outside of court through arbitration. |
| What is the fee arbitration? |
A ] Arbitration is a hearing
conducted by one or more neutral persons who have special training
and experience. One arbitrator or a panel of three arbitrators
(at least one of whom must be a nonlawyer) listen to the arguments
on both sides and decide the outcome of the dispute. Fee
arbitration is fair, inexpensive and usually faster than going
to court. |
| What is the fee mediation? |
A ] In
addition to arbitration, some local
programs may offer mediation. This
is a process by which both sides meet with the assistance of a
trained mediator to clarify issues and explore options for a mutually
acceptable resolution. Mediation provides the opportunity
for you and your attorney to discuss your concerns and reach a
satisfactory result without going to court. Unlike an arbitrator,
the mediator does not issue a decision. Participation in
mediation is voluntary for your attorney and you, and it does not
waive your right to arbitration. If you are interested in
resolving your dispute through mediation, you may indicate this
on the Request for Arbitration form. However, not every local
program offers mediation. |
| When does the FDRP Apply? |
A ]
- Your attorney practices
in New York and your case involved a civil matter (personal injury
and criminal cases are not covered);
- The amount in dispute is
between $1,000 and $50,000 (fee disputes can involve fees that
you have already paid your attorney and for which you seek a
refund, or fees that your attorney claims are owed by you);
- The legal representation
began on or after January 1, 2002;
- Your attorney has rendered
services to you within two years prior to the filing of the request
for fee arbitration.
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| What if I have a question about my attorney's bill, but I'm not
sure if I have a fee dispute? |
| A ]
Fee arbitration provides clients and attorneys with an out-of-court
option for resolving fee disputes, but that doesn’t mean it’s
necessary or a good idea in your case. If you have a problem
with your lawyer’s bill, you should say so. Sometimes
much unpleasantness can be prevented if you and your lawyer simply
talk things over. Ask your lawyer to explain why the bill is
higher than you expected. You may find out that your case was
more complicated than you expected and took more time than you realized. Or
your lawyer may agree that it is appropriate to adjust the bill. If
discussion does not solve the problem, you can take the dispute to
arbitration under the FDRP or choose to resolve it in court. |
| Who administers the program and how much does it cost? |
A ] The FDRP’s Board
of Governors has approved a number of local programs which administer
the FDRP on a region by region basis. These local
programs are
run by bar associations or by the court system’s regional
Administrative Judges. All local programs have been carefully
reviewed to ensure that they will resolve fee disputes in a fair,
impartial and efficient manner. To find out which local
program has jurisdiction over your fee dispute you need to identify the
county in which the majority of the legal services in your case
were performed. This is usually (but not always) the county
where your lawyer’s office is located.
The cost of utilizing the FDRP varies from program to program. You can
find out about local program fees by checking the local programs section of the
FDRP web site. Local programs charge about the same or less than it costs
to file a case in court. |
| How does the fee arbitration process start? |
A ] There are three ways
in which you can enter the FDRP. In all three situations,
the filing of a Request for Fee Arbitration form officially starts
the process.
Situation 1. Your lawyer has mailed you a Notice of Client’s
Right to Arbitrate.
A dispute over fees exists between you and your lawyer and he or she has
provided you with a form entitled “Notice of Client’s Right to
Arbitrate” (UCS 137-1). You now have 30 days to decide whether
to utilize the FDRP by filing a form entitled “Client Request for Fee
Arbitration” (UCS 137-4a) with the appropriate local
program. Once you
file the Client Request for Fee Arbitration your attorney will be required
to participate in the FDRP unless your dispute is one that the FDRP is not
designed to handle.
If you do not file the Request for Fee Arbitration within 30 days,
you lose your right to utilize the FDRP and your lawyer will be free
to take legal action.
Situation 2. You have not received the Notice of Client’s
Right to Arbitrate.
You have not received the Notice of Client’s Right to Arbitrate
from your lawyer but decided to look into the FDRP on your own. You may
have found information on this website, contacted a local
program directly or asked
your attorney to provide you with information about the FDRP. If you
believe you have a fee dispute you should read the Fee
Dispute Brochure carefully. If
you then want to use the FDRP, complete the Client Request for Arbitration
form by downloading a packet from the local
program’s page (UCS 137-4a)
and file it with the local program. Once
you file this form, your attorney will be required to participate in the FDRP
unless your dispute is one the FDRP is not designed to handle.
Situation 3. You and your lawyer have agreed ahead of time to
use the FDRP.
You and your attorney previously agreed in writing to resolve fee disputes
through the FDRP rather than in court. You probably agreed to this option
when your attorney first began representing you and after you had the opportunity
to read about the FDRP and how it works. If you believe that you have a
fee dispute, you may simply file the Client Request for Arbitration form (UCS
137 - 4a) with the local program, together with a copy of the agreement to arbitrate. Filing
the request form with the local program will start the process and your attorney
will be required to participate.
Alternatively, your attorney can start the process by filing a Request
for Arbitration with the appropriate local
program. If your
attorney starts the process, you will be required to participate
under the terms of your agreement. |
| I filed a request for fee arbitration, what happens now? |
A ] The process officially
starts once you file the Client Request for Arbitration form with
the local program (and pay the administrative fee, if there is one). Upon
receiving your Request for Arbitration, the local
program administrator
will forward it to the attorney, who then has 15 days to complete
an Attorney Response form (UCS 137-5a) and return it to the local
program, with a copy to you.
Unless the fee dispute is rejected by the local
program for jurisdictional reasons,
you will then be given 15 days advance notice of the time and place of the arbitration
hearing and the identity of the arbitrator(s).
Prior to the arbitration hearing someone from the local
program may contact you
in an effort to settle the dispute. In addition, some local
programs may
offer mediation services and you may be asked whether you wish to participate
in mediation. Mediation is voluntary for both sides. If one side
does not wish to mediate, or the attempt at mediation proves unsuccessful, the
next step in the process is the arbitration hearing. |
| What is the procedure at the arbitration hearing? |
| A ] Both parties have the
right to present evidence and call witnesses. The burden of proof
is on the attorney to prove the reasonableness of the disputed fee
by a preponderance of the evidence. The attorney must present
documentation of the work performed and the billing history. If witnesses
are called, both parties have the right to question the witnesses
at the hearing. Arbitration is less formal than court, so you
do not necessarily need a lawyer to help you prepare for and/or represent
you at the hearing. However, you may, of course, appear with
an attorney at your own expense. |
| What
happens after the arbitration hearing? |
| A ] Your arbitration hearing
will result in a decision (arbitration award) issued by the arbitrator(s)
within 30 days of the hearing. The arbitration award will be
final and binding on both you and your attorney, unless either of
you seeks a trial de novo within 30 days. |
| I received an arbitration award in my favor that requires the other side
to pay me money. The 30 days to commence a trial de novo has passed. How
do I get my money from the other side? |
| A ] In most instances, the party against whom the award has been rendered
will pay as the arbitration award becomes binding on the parties if de novo
review is not sought. However, if payment does not occur, the arbitration
award must be confirmed and entered as a judgment of the court to be
enforceable. You have one year after the date of delivery of the award to
confirm it. You may confirm an arbitration award in Supreme Court and in
some of the courts of limited jurisdiction. Please contact the court to
determine whether it has jurisdiction to confirm your arbitration award and to determine what court fees apply.
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| What if I am not happy with the arbitrator’s decision? |
| A ] If you are unhappy with the arbitrator’s decision, you may reject the award and commence a trial de novo. A trial de novo means that either you or your attorney can reject the arbitration award by filing a court action within 30 days after the award has been mailed. The arbitration award is not used as evidence in the court case. A trial de novo is not an appeal and you do not have to argue that the arbitrator was wrong. By commencing the new action you essentially erase the arbitration award and start over.
Since a trial de novo obviously will add significantly to the time and expense of resolving your fee dispute, you and your attorney may wish to waive this right ahead of time in writing. However, keep in mind that if you do so and agree to final and binding arbitration, the arbitrators’ decision can be vacated only on very limited grounds. Vacating an award is different from a trial de novo. It is more like an appeal of the award and in order to vacate the award, the court must review the award itself and determine whether it should be overturned. This process is governed by CPLR Article 75. |
| How do I commence a trial de novo? |
| A ] A trial de novo can only be commenced in a court of “competent jurisdiction”, so you must first determine what you want the court to do.
If you are claiming that you do not owe the other party money, this is considered “declaratory relief” and only Supreme Court has the power to make such a determination.
[For example, you are the client and you want a court order stating you do not owe the attorney money or you are the attorney who wants a court order stating that you do not have to refund money to the client.]
You may, however, file for trial de novo in one of the courts of limited jurisdiction if you are trying to get money from the other party. [For example, you are the client and you are seeking a refund of money you have already paid to the attorney or you are the attorney seeking to get money from the client who has not yet paid the bill.] The amount you are seeking must fall within the court’s monetary jurisdiction. |
| What are the courts’ monetary jurisdictions? |
| A ] In New York City, claims for $5,000 or less may be filed in the Small Claims Court and claims for $25,000 or less may be filed in the New York City Civil Court. Claims for more than $25,000 are filed in Supreme Court.
If outside New York City, claims for $3,000 or less may be filed in the Town and Village Courts and claims for $15,000 or less may be filed in the City Court. If in Nassau County, and certain parts of Suffolk County, claims for $15,000 or less may be filed in the District Court. Claims for more than $15,000, outside New York City, are filed in Supreme Court. |
| Should I agree ahead of time with my attorney to resolve fee disputes through the FDRP rather than the courts? |
A ] It’s up to you. Your attorney cannot force you to enter into such an agreement. The FDRP offers a quick, inexpensive and informal means of resolving fee disputes. Litigation in the courts can take longer and cost more. Unlike litigation in the courts, arbitration is confidential and closed to the public. The speed, informality and less confrontational nature of arbitration allows the parties to quickly get on with their lives.
On the other hand, you may prefer the formality of a lawsuit, and to have your dispute resolved by a judge or jury rather than by arbitrators. In a lawsuit, you have the right to conduct depositions and engage in pretrial fact finding, which are generally not permitted in arbitration, and to appeal a judgment that you think is contrary to law.
So think it over carefully. To enter into a valid agreement ahead of time, the agreement must be in writing and specify that you read the written materials describing the rules and procedures of the FDRP and the appropriate local program.
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| Should I agree ahead of time with my attorney to resolve fee disputes through the FDRP rather than the courts and waive the right to de novo review? |
A ] If you want to preserve your right to go to court to resolve disputes over fees, then you may wish to avoid final and binding arbitration and you should not waive your right to a trial de novo. On the other hand, if you are interested in achieving closure quickly and inexpensively and want to avoid litigation in the courts, then you may wish to choose final and binding arbitration by waiving your right to a trial de novo.
To enter into a valid agreement ahead of time and waive the right to de novo review, the agreement must be in writing and specify that you read the written materials describing the rules and procedures of the FDRP and of the appropriate local program. The written agreement must specify that you understand that you are waiving your right to a trial de novo.
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