SUPREME COURT OF THE STATE OF NEW
YORK
COUNTY OF NEW YORK : IAS Part 49
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GERALD D. BRODER, on behalf of himself
and all others similarly situated,
Index No. 605153/98
Plaintiff,
- against -
MBNA CORPORATION and
MBNA AMERICA BANK, N.A.,
Defendants.
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HERMAN CAHN, J.:
Plaintiff commenced this class action against a leading provider
of credit cards, in connection with defendants' credit card practices.
Plaintiff now moves for class certification. Defendants cross
move for summary judgment dismissing the complaint. For the reasons
set forth below, the motion to certify the class is granted. The
cross motion to dismiss the complaint is granted only as to the
cause of action for fraud.
Background
Defendant MBNA Corporation ("MBNA") is a registered
bank holding company. MBNA, through defendant MBNA America Bank,
N.A., is one of the world's largest credit card issuers.
Plaintiff Gerald D. Broder's complaint contains the following
allegations:
Broder has been a holder of an MBNA "MasterCard" since
1987. Since acquiring the card, he regularly used it to pay for
purchases, generally paying off his purchase balances in full
each month, without incurring any finance charges.
In October 1996, MBNA solicited Broder to borrow monies by cash
advances, purportedly subject to a special low annual percentage
rate ("APR") of 6.9%, for up to six months, through
May 1997. At the end of the six-month period, the outstanding
cash advance balance would be subject to the same 17.9% APR as
plaintiff's other outstanding unpaid purchase balance. The solicitation
stated:
Here's some good news to help you
start 1997 with a wise financial move.
Your Annual Percentage Rate (APR)
on cash advances, including balance transfers is 6.9% through
your statement closing date in May 1997.
This means you can use the full power
of your... MBNA MasterCard account along with this special low
6.9% Annual Percentage rate (APR) to reduce your cost of credit
or even take advantage of sales and bargains .... And with your
low limited- time APR of 6.9% on cash advances, including balance
transfers, you may be able to save yourself some money (not to
mention headaches) by simply paying off higher rate credit card
or department store accounts....
Broder accepted MBNA's offer in November 1996, and obtained a
balance transfer cash advance of $25,000, purportedly at an APR
of 6.9%. At that time, plaintiff had no outstanding unpaid balance
on the MasterCard account.
In December 1997, defendants again solicited Broder to borrow
monies by cash advances, purportedly subject to a special low
APR of 6.9% for up to six months, through June 1998. At the end
of the six-month period, the outstanding cash advance balance
would be subject to the same 17.9% as plaintiff's outstanding
unpaid purchase balance. The solicitation stated:
Introducing your new 6.9% Annual
percentage rate (APR) through your June 1998 statement closing
date on Credit Card Access Checks and Balance Transfers.
MBNA is pleased to announce an APR
so low you don't even have to think twice about taking full advantage
of your credit line. This is just about as inexpensive as it
gets to use somebody else's money.
And, better, because this rate is
so good, MBNA is giving you all the way through the closing date
of your June 1998 statement to take advantage of it....
We really hope you start taking advantage
of your special MBNA APR in January and keep taking advantage
of it through your June 1998 statement closing date.
It is really too good not to use.
A second, similar, solicitation was sent by MBNA to Broder about
the same time in December 1997, offering the same special 6.9%
APR and stating:
Money talks with your low 6.9%
APR on Credit Card Access Checks and Balance Transfers through
your statement closing date in June 1998.
Your ... MBNA account offers you
a limited-time 6.9% Annual Percentage Rate (APR) on credit card
access checks and balance transfers. If you combine this with
the power of your ... credit line, your money has a lot to say.
Use the enclosed credit card access checks to add an extra room,
pay taxes or consolidate bills now is the time to take advantage
of this low 6.9% APR....
Seize the day with the enclosed checks
and take your plans off hold. Consolidate higher-interest credit
card balances to your MBNA account.
There's no time like the present
to take advantage of this special 6.9% APR and let your money
do the talking.
In January 1998, Broder accepted MBNA's offer and obtained a balance
transfer cash advance of $35,000, at an APR of 6.9%. At that time,
he had no outstanding unpaid balance on the MasterCard account.
After receiving the $25,000 and $35,000 cash advances, Broder
continued to use MBNA's card for purchases, generally in amounts
totaling $500 to $2200 each month. Furthermore, each month during
the promotion's operative period, plaintiff's payments to his
account generally equaled the total new purchases reflected on
his monthly account statements.
MBNA applied plaintiff's payments first to the balance due on
the advances made under the special promotion (which plaintiff
alleges substantially exceeded the amounts of his total new monthly
purchases). Thus, under the method of payment allocation used
by defendants, Broder's cash advances subject to the 6.9% APR
were reduced by the amount of his monthly payments while his purchase
balances remained wholly unpaid and continued to accrue finance
charges at a higher APR.
As a result, Broder was charged finance charges by MBNA on his
purchase balance during the six-month limited period covered by
the 1996 $25,000 cash advance totaling $767, even though his payments
each month were sufficient to pay off these purchases in full.
Plaintiff alleges further that the finance charges would have
equaled only $313 if defendants had credited plaintiff's payments
to his purchases rather than to his cash advances. Thus, according
to plaintiff, defendants charged him more than $400 of excessive
finance charges with respect to the 1996 cash advances. Plaintiff
claims that he was charged comparable excessive finance charges,
totaling approximately $200 or more, with respect to the 1998
$35,000 cash advance.
Broder contends that any class member who accepted MBNA's offer
of a purportedly low APR and used the credit card for purchases
as well did not receive the benefit of the special low APR on
the entire amount of the cash advance for the prescribed limited
period because of MBNA's payment allocation method.
The complaint contains three causes of action. In the first cause
of action (breach of contract), Broder alleges that MBNA breached
the agreement to provide a special low APR on cash advances for
the stated period, by utilizing a payment allocation method that
failed to provide the promised low APR. In the second cause of
action (fraud), plaintiff alleges that defendants made false and
misleading representations about the availability of the special
low APR for cash advances offered to and accepted by plaintiff
and the class. In the third cause of action (statutory violations),
plaintiff alleges that defendants violated General Business Law
§§ 349 and 350 because their conduct constitutes deceptive
practices and false advertising in the conduct of business, trade,
or commerce or in the furnishing of services.
Broder moves for class action certification, § 902, CPLR.
The class is said to comprise MBNA's present and former credit
cardholders who, from May 4, 1996 through October 23, 1998: (i)
were sent advertisements and solicitations by MBNA promoting a
special low APR on balance transfers and or cash advance access
checks for a limited period; (ii) accepted any of the offers and
borrowed money by means of cash advances, pursuant to the offer;
(iii) used MBNA's credit cards for purchases as cash advances
purportedly subject to a special low APR, and (iv) made payments
on their account balances.
MBNA contends that it did not breach the agreement with plaintiff
and that the advertisements were neither false nor misleading.
MBNA relies on the cardholder agreement express statement that
the payments "will be allocated in a manner we determine"
and in the solicitation materials stating that MBNA may allocate
payments first to the cash advance balance and than to the purchase
balance. Thus, defendants contend, they were entitled to allocate
the payments to first reduce the low promotional APR balances
before reducing the higher non- promotional balances.
MBNA's Summary Judgment Motion
1. Breach of Contract
It is undisputed that MBNA did not breach the literal terms of
the agreement with Broder. Defendants agreed to charge a 6.9%
APR to balance transfers and cash advances. Plaintiff does not
dispute that defendants actually charged an APR of 6.9% to the
cash advance balances shown on his monthly account statements.
The promotional APR was specifically applicable to cash advances
and balance transfers but not to balances generated by purchases.
There exists in every contract, however, an implied covenant to
act in good faith in the course of its performance (Kirke La
Shelle Co. v. Armstrong Co., 263 NY 79 [1933]; Gilbert
v El Paso Co., 490 A2d 1050 [Del Ch 1984], affd 575
A2d 1131 [Del Sup Ct. 1990]).1 Plaintiff has
set forth a viable claim for breach of this implied covenant of
good faith based upon (1) the allocation provision of the cardholder
agreement, (2) the "may allocate" disclosure of the
solicitation materials, and (3) the fact that the low APR was
credited to the cash advances reflected on plaintiff's credit
card statements relating to his cash advances. Plaintiff asserts
that defendants' payment allocation policy prevented plaintiff
from achieving the full benefits of the promotion.
Moreover, there are issues of fact resulting from ambiguous language
contained in the cardmember agreement and the solicitation. Ambiguities
are construed against the drafters of the relevant materials (67
Wall St. Co. v. Franklin Natl. Bank, 37 NY2d 245 [1975]).
Broder contends that the information about payment allocation
is ambiguous because it does not address the situation when a
cardholder has both cash advances and purchases, or balances potentially
resulting from such purchases and cash advances, or what will
be done when a cardholder is offered and accepts a special low
APR on cash advances for a limited period. That the cardholder
agreement provided that "[y]our payment will be allocated
in a manner we determine" is not dispositive of this issue.
To the extent that the materials are ambiguous, summary judgment
must be denied because of the existence of a factual issue as
to how a reasonable customer would have interpreted the allocation
provision (Super Glue v. Avis Rent-A-Car, 159 AD2d 68 [2d
Dept 1990], appeal denied, 77 NY2d 801 [1991]).
Furthermore, the information contained in the promotion solicitation
about payment allocation may be inadmissible in this action pursuant
to CPLR 4544, which provides, in relevant part:
Contracts in small print
The portion of any printed contract
or agreement involving a consumer transaction ...where the print
is not clear and legible or is less than eight points in depth
or five and one-half points in depth for upper case type may
not be received in evidence in any trial, hearing or proceeding
on behalf of the party who printed or prepared such contract
or agreement, or who caused said agreement or contract to be
printed or prepared. As used in the immediately preceding sentence,
the term "consumer transaction" means a transaction
wherein the money, property or service which is the subject of
the transaction is primarily for personal, family or household
purposes. No provision of any contract or agreement waiving the
provisions of this section shall be effective.
Although the statute refers to evidence admissibility, the underlying
purpose of the statute is to render such contract provisions unenforceable
(Filippazzo v Garden State Brickface Co., 120 AD2d 663
[2d Dept 1986]). Plaintiff submitted exhibits purportedly showing
the actual size of the solicitation and of the required eight
point type. Defendants do not controvert the assertion that the
relevant language about payment allocation contained in the solicitation
is smaller than the required eight point type.
In any event, there are sufficient factual issues, to warrant
denial of this branch of the motion for summary judgment.
2. Fraud.
A cause of action for fraud is legally insufficient if the only
fraud charged relates to the breach of contract (Sanyo Elec.
v Pinros & Gar Corp., 174 AD2d 452 [1st Dept 1991]). Broder's
fraud cause of action is based on the alleged breach of the terms
of the offer to provide a 6.9% APR to cash advances and balance
transfers. Plaintiff also alleged that defendants knowingly and
deliberately misrepresented the terms of the promotion. The addition
of an allegation of scienter does not transform a breach of contract
claim into one to recover damages for fraud (Kotick v Desai,
123 AD2d 744 [2d Dept 1986]).
Moreover, the record establishes that, between January 1997 and
September 1997, plaintiff contacted defendants numerous times
to inquire about his account. Plaintiff told defendants that he
wanted his payments allocated to his purchase balances before
his cash advance balances regardless of defendants' policy. Each
time a "customer satisfaction representative" explained
to him that defendants allocated monthly payments to cash advances
before purchase balances.
Thus, the motion for summary judgment as to this cause of action,
is granted.
3. General Business Law §§ 349, 350
General Business Law § 349 makes it unlawful to perform deceptive
acts or practices in the conduct of any business, trade, or commerce,
or in the furnishing of any service in this state. The scope of
GBL § 350 is equally broad prohibiting the promulgation of
false advertising in the conduct of any business, trade or commerce
or in the furthering of any service in the state (Karlin v
IVF Am., 93 NY2d 282], rearg denied 93 NY2d 989 [1999]). The
test for such a violation is whether the 6.9% APR promotion was
a representation "likely to mislead a reasonable consumer
acting reasonably under the circumstances" (Oswego Laborers'
Local 214 Pension Fund v Marine Midland Bank, 85 NY2d 20 [1995]).
The burden is on plaintiff to show "materially deceptive
conduct" on which he relied to his detriment (Gershon
v Hertz Corp., 215 AD2d 202 [1st Dept 1995]).
For the reasons set forth above, in the discussion of the contract
cause of action, this claim is viable. The complaint adequately
alleges conduct that is consumer-oriented and which has a broad
impact on consumers at large (Oswego Laborers' Local 214 Pension
Fund v Marine Midland Bank, 85 NY2d 20 [1995]) and that defendants
engaged in a practice that is alleged to be deceptive or misleading
in a material way and that plaintiffs have been injured by reason
thereof (Oswego Laborers' Local 214 Pension Fund, supra).
Class Certification
Plaintiff seeks a determination that this action may proceed as
a class action on behalf of the class that comprises defendants'
present and former credit cardholders who, from May 4, 1996 through
October 23, 1998: (i) were sent advertisements and solicitations
by MBNA promoting a special low APR on balance transfers and or
cash advance access checks for a limited period, (ii) accepted
any of the offers and borrowed monies by means of cash advances;
(iii) used defendants' credit cards for purchases as cash advances
purportedly subject to a special low APR, and (iv) made payments
on their account balances.
CPLR 901 authorizes a class action if: (1) the class is so numerous
that joinder of all members is impracticable, (2) questions of
law or fact common to the class predominate over any question
affecting only individual members, (3) the claims or defenses
of the representative parties are typical of the claims or defenses
of the class, (4) the representative parties will fairly and adequately
protect the interests of the class, and (5) a class action is
superior to other available methods for the fair and efficient
adjudication of the controversy (Friar v Vanguard Holding Corp.,
78 AD2d 83 [2d Dept 1980]). Plaintiff has the burden of establishing
compliance with these prerequisites (Askey v. Occidental Chemical
Corp., 102 AD2d 130 [4th Dept 1984]). Plaintiff has met his
burden (cf., Spark v MBNA and MBNA Bank, 178 FRD
431 (D Del 1998)(approving class certification).
This action meets the basic requirements of CPLR 901. The class
appears to be so numerous that joinder is impracticable. Defendant
does not dispute plaintiff's assertion that the class is likely
to consist of thousands or tens of thousand's of defendants' credit
cardholders. Plaintiff's claim is typical. Defendants sent the
same solicitation materials to the other proposed class members.
Defendants argue, however, that plaintiff's claims are atypical
because between January 1997 and September 1997, plaintiff contacted
defendants numerous times to inquire about his account. Plaintiff
told defendants that he wanted his payments allocated to his purchase
balances before his cash advance balances regardless of defendants'
policy and each time he was told that defendants allocated monthly
payments to cash advances before purchase balances. Thus, defendants
contend, plaintiff knew exactly how the payments would be allocated.
However, this assertion relates to the issue of reasonable reliance
and fraud (see, CPC Intl. v McKesson Corp., 70 N.Y.2d
268, 285 [1987]) and the fraud causes of action is being dismissed.
There are common questions of law and fact; namely, whether defendant
breached a duty of good faith by exercising their discretion to
use a method of payment allocation to the detriment of the credit
cardholders who maintained various types of balances simultaneously.
I am also persuaded that plaintiff qualifies as a proper class
representative. He is an attorney, thoroughly familiar with the
issues, who availed himself of the APR promotion. Defendants have
not demonstrated that he would not be expected to fairly and adequately
protect the class. Finally, the record reveals that counsel is
experienced in class action litigation.
Settle Order.
Dated: February , 2000
ENTER:
__________________
J.S.C.
1
The cardholder agreement provides that
it is governed by Delaware law. Plaintiff asserts that he is not
aware of any differences between Delaware and New York law.