SUPREME COURT OF THE STATE OF NEW YORK

COUNTY OF NEW YORK:COMMERCIAL DIVISION

----------------------------------------X          Index No.104902/03

ROBERT SCOTT LEYSE, et al.

                        Plaintiff,   

            -against-

 

FLAGSHIP CAPITAL SERVICES CORP., et al.,

                        Defendants.

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Charles Edward Ramos, J.S.C.:

This is an action for a permanent injunction, statutory damages, attorneys= fees, and costs under the federal Telephone Consumer Protection Act, 47 U.S.C. ' 227 (TCPA, or, the act). Defendant Integrated Credit Solutions (ICS) has moved to dismiss the complaint based on a failure to state a cause of action. CPLR 3211(a)(7).

The complaint alleges that ICS is a for-profit telemarketer that used pre-recorded messages to sell its own commercial goods and services; that those pre-recorded calls were not made Aon behalf of@ a nonprofit organization, and; that ICS is not entitled to an exemption under the TCPA since its pre-recorded telemarketing was for a commercial, rather than a nonprofit, purpose.

The complaint alleges the following relevant facts:

ICS is a for-profit corporation engaged in the telemarketing business. ICS sends out thousands, and sometimes millions, of unsolicited pre-recorded phone messages, on a daily basis, to United States households. ICS=s pre-recorded message delivers a sales pitch and urges consumers to contact ICS. ICS telemarketers solicit payment of enrollment, or educational fees, to ICS, in order for consumers to enroll in credit counseling offered by Lighthouse Credit Foundation. ICS telemarketers also have solicited new customers for mortgage lenders.

Plaintiff has received numerous such calls from ICS, since February 2002.

Lighthouse Credit Foundation, Inc. (Lighthouse), not named as a defendant, is a Florida nonprofit corporation that provides credit counseling and debt management services to consumers. Lighthouse claims to assist consumers in paying unsecured debts by negotiating with creditors on the consumer=s behalf, preparing a debt payment schedule agreeable to the debtor and the debtor=s creditors, and collecting monthly scheduled payments from the debtor, and distributing payments to creditors. Lighthouse receives Afair share@ payments for its services from the institutional creditors, based on a percentage of the debt repaid by the debtor. Creditors typically only pay Afair share@ payments to nonprofit organizations. Many states, including New York and Florida require credit counseling organizations to be nonprofits.

Mary Melcer (Melcer), president and director of Lighthouse, was previously a senior vice president of mortgage banking operations at Flagship Capital Services, Corp. (Flagship), the parent company of ICS. Melcer had no prior experience in credit counseling or managing nonprofit organizations. In early summer 2000, Melcer discussed with other Flagship managers the idea of Melcer establishing a nonprofit entity to service new clients that had been solicited by ICS. Shortly thereafter, Melcer left her employment at Flagship, and established Lighthouse.

To help Lighthouse get started, ICS paid Lighthouse $65,000 in an undocumented transaction. Initially, Lighthouse shared ICS=s office space, and ICS deferred Lighthouse=s obligation to pay rent. Lighthouse and ICS also shared the same telephone system. Lighthouse subsequently moved to a different office in the same complex as ICS.

In the first quarter of 2001, ICS began using pre-recorded phone messages to solicit enrollment fees, payable to ICS, to enroll new credit counseling clients with Lighthouse, and Lighthouse began offering credit counseling services to clients referred by ICS.

Although ICS charged hundreds of dollars to enroll customers in Lighthouse and Lighthouse paid a percentage of administrative fees back to ICS, initially no written contract governed the relationship. ICS and Lighthouse essentially operated as parts of the same business enterprise.

Eventually, ICS and Lighthouse entered into a written agreement which allowed ICS to charge and collect enrollment fees in any amount for obtaining new Lighthouse clients. The contract also provided that Lighthouse would charge a monthly administrative fee of $35.00, and would pay $25.00 of each monthly fee to ICS, with respect to each client initially obtained by ICS.

Although ICS and Lighthouse claim to be independent, the two companies work in tandem to generate profit for ICS and Flagship. The vast majority of fees paid by consumers for credit counseling, 100% of the up-front fee, and 70% of all continuing monthly fees flow to ICS, not Lighthouse.

The establishment of Lighthouse was part of a business plan by Flagship=s management, including Melcer and others, to generate business for Flagship. ICS=s telemarketing operation was used to solicit up-front fees and additional fees directly to Flagship, all through the controlled relationship with Lighthouse.

The complaint alleges that the challenged pre-recorded calls by ICS identify only ICS, not any nonprofit entity, sell ICS=s own goods and services, solicit money payable to ICS, and that the calls were in fact made by and for ICS, not on behalf of a nonprofit entity.

The TCPA ' 227 states:

It shall be unlawful for any person within the United States-

(B) to initiate any telephone call to any residential telephone line using an artificial or prerecorded voice to deliver a message without the prior express consent of the called party, unless the call is initiated for emergency purposes or is exempted by rule or order by the Commission ***.

47 U.S.C. ' 227(b)(1)(B).

The federal regulations implementing the TCPA state:

(a) No person or entity may:

***

(2) Initiate any telephone call to any residential line using an artificial or prerecorded voice to deliver a message without the prior express consent of the called party, unless the call,

***

(v) Is made by or on behalf of a tax-exempt nonprofit organization.

47 CFR ' 64.1200 (a) (2) (v).

On a motion to dismiss for failure to state a cause of action, every fact alleged must be assumed to be true and the complaint liberally construed in plaintiff=s favor. Barr v Wackman, 36 NY2d 371 (1975). A complaint should not be dismissed so long as a cause of action exists. Rovello v Orofino Realty Co., 40 NY2d 633 (1976).

ICS argues that the complaint describes conduct that has been exempted from TCPA=s prohibitions by the FCC rules implementing the TCPA, citing In the Matter of the Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, Report and Order, CG Docket No. 02-278, & 128 (Adopted June 26, 2003)(FCC Rules). ICS quotes a portion of FCC Rule & 128 in support of this argument:

We reaffirm the determination that calls made by a for-profit telemarketer hired to solicit the purchase of goods or services or donations on behalf of a tax-exempt nonprofit organization are exempted from the rules on telephone solicitation.

While this extract is a verbatim quote, gleaned from the FCC Rules, at & 128, it fails to tell the whole story. The balance of & 128 states, in relevant part:

Consistent with section 227, a tax-exempt nonprofit organization that conducts its own fundraising campaign or hires a professional fundraiser to do it, will not be subject to the restrictions on telephone solicitations. If, however, a for-profit organization is delivering its own commercial message as part of a telemarketing campaign (i.e. encouraging the purchase or rental of, or investment in, property, goods or services), even if accompanied by a donation to a charitable organization or referral to a tax-exempt nonprofit organization, that call is not by or on behalf of a tax-exempt nonprofit organization. Such calls, whether made by a live telemarketer or using a prerecorded message, would not be entitled to exempt treatment under the TCPA. *** A call to sell debt consolidation services, for example, is a commercial call regardless of whether the consumer is also referred to a tax-exempt nonprofit organization for counseling services. *** (Internal footnotes omitted).

This expanded excerpt makes clear that the FCC was concerned with commercial callers attempting to benefit from the TCPA exemption for nonprofit organizations when it drafted these rules. The FCC sought comment on the applicability of the Aby or on behalf of@ exemption to professional fundraisers. The FCC Rules describe the comments received in response to a 2002 Notice:

Many commentators, while supportive of the exemption for calls by nonprofits, were concerned that it frequently has been used to veil what is in reality a commercial venture. Some commenters emphasized that Athe TCPA nonprofit exemption should not function as an artifice for an inherently commercial enterprise.@ NAAG, for example, maintained that calls that serve to benefit for-profit companies (in whole or in part) are not calls by or on behalf of nonprofits and should remain subject to the TCPA=s restrictions. The Association of Fundraising Professionals similarly asserted that this type of nonprofit/for profit initiative does not represent a Apure@ charitable appeal; that the primary purpose of such a transaction is the receipt of a product or service by the consumer, not the charitable transfer of funds. *** (Internal footnotes omitted).

Defendants argue that the complaint alleges that the challenged calls were made on behalf of tax-exempt nonprofit entities, and that it is therefore Adifficult to discern a rationale for filing the Complaint.@ Defendants Memorandum of Law in Support, p. 9. Defendant further claims that its absolute exemption from the operation of the TCPA is not lost by the fact that defendants were paid for the telemarketing services they provided to nonprofit organizations. Id. at 10. Further, claim defendants, they have met the formal requirements of identifying the calling party and stating a return phone number for customers to call in their pre-recorded messages.

Defendants= arguments, however, emphasize form over substance, claiming that their telemarketing efforts comply with the letter of the law, while the complaint alleges a violation of the spirit of the law. Plaintiffs= complaint alleges that defendants are circumventing the intent of the TCPA through a thinly veiled, but improper, identity of interest and relationship between ICS, a for-profit organization, and the various nonprofit organizations for which it performs telemarketing services. This claim is sufficient to withstand a motion to dismiss for failure to state a cause of action.

Defendant=s motion to dismiss the complaint is denied. ICS has zealously argued the merits of its claimed exemption from the applicability of the TCPA. However, defendant has failed to sustain its burden of establishing that the complaint fails to state a cause of action. Most, if not all, of defendants= arguments are more appropriate for consideration on a motion for summary judgment.

The court has considered the other issues raised by the parties and found that they are not dispositive of the motion.

Accordingly, it is

ORDERED that defendants= motion to dismiss the complaint is denied; and it is further

ORDERED that defendant is directed to serve an answer to the complaint within 20 days of service of a copy of this order, with notice of entry; and it is further

ORDERED that the action shall continue.

Dated: March 18, 2004

                                               _________________________

                                               J.S.C.