| Mediation
| Interpreters | Court
Reporters | Childcare Centers
| Resource Centers | Guardian
Ad Litem | Security | ADA
| Volunteer Lawyers Project | Interactive
Telephone Service
Mediation is available
in some boroughs for civil cases. Mediators are neutral parties
who assist litigants in fashioning their own settlements.
Working with a trained and certified mediator, litigants often
resolve cases without judicial assistance. In most cases those
settlements are reviewed by a Judge. Mediation can be a cost-effective
mechanism for some litigants to avoid the expenses of litigation.
For more information, you may contact Andrew D. Lewis, Mediation Services Coordinator, at 646 386-5727 or send an email to MediationCivil@courts.state.ny.us. You may also read more about mediation in the publication "Dispute
Resolution Through Mediation."

Interpreters
In this diverse city, where many litigants speak numerous
languages other than English, it often becomes necessary to
provide a neutral interpreter to interpret for one or more
parties in a case. The Civil Court employs full time interpreters
in Spanish, Creole, Mandarin and Cantonese Chinese, and Russian.
Temporary per diem interpreters are arranged by the court
for all languages other than those listed previously. The
court also employs a sign language interpreter. Only official
court interpreters may interpret in court proceedings. There
is no charge for the use of an interpreter.

Court
Reporters
Court reporters are employed by the Civil Court to record
and provide transcripts of court proceedings. There is no
charge for the recording of a court proceeding by a court
reporter. The cost of obtaining a transcript, which is a typed
document of the court proceeding, is most often paid for by
the litigants. Persons eligible for poor
person's relief may be able to obtain a transcript without
cost. Arrangements to obtain and pay for a transcript are
made directly with the reporter or reporters who recorded
the proceeding. Litigants involved in a proceeding should
obtain the name and telephone number of the court reporter
prior to the conclusion of the matter. In the event that information
is needed regarding a court reporter's name and contact information,
a litigant may contact the part where the case was heard or
the Judge if there is no clerk assigned to the part.

Childcare
Centers
The Civil Court has childcare centers in Queens and Manhattan
for use without charge by litigants who have civil cases.
There is also a childcare center in the Bronx Housing Court.
Litigants may leave a child or children in our childcare centers
when they have a case in the courthouse:
Bronx Housing - ages 6 weeks to 7 years
New York Civil - ages 3 months to 7 years
Queens Civil - 6 weeks to 12 years
At the current time the child care centers are not available
to jurors. A courtroom is not an ideal setting for a child.
Parents are urged to use our childcare centers which are operated
by Safe
Horizons. They are brightly decorated and provide snacks
and age appropriate activities for the children.

Resource
Centers
There are six Resource Centers in the New York City Civil Court buildings. The Resource Center is a place where a person without a lawyer can go to get free legal and procedural information on how to proceed in court. Each Resource Center has Court Attorneys trained to give legal and procedural information on Housing, Civil and Small Claims Court procedures, free brochures, pamphlets and booklets on legal topics, free internet for legal help, videos and community seminars to watch, and information about legal help, rental help and social services help.
Learn more about the Resource Centers, including hours and locations.

Guardian Ad
Litem
Under CPLR § 1202, a judge may appoint a Guardian
Ad Litem to appear on behalf of an adult determined to
be incompetent and incapable of adequately protecting his
or her rights in a case. The Civil Court administers a program
which provides a pool of lawyers and non-lawyers who are trained
by the court to serve as Guardians Ad Litem. In some cases
guardians are compensated for their services and in others
the guardian serves on a volunteer basis.

Security
Security in the Civil Court is provided by Uniform Court
Officers, who pass a civil service test and successfully complete
a training program through the Court Officer Training Academy.
Some court officers are trained in emergency medical procedures,
such as CPR and respond to medical emergencies in the courthouse
until Emergency Medical Services arrives. Court officers are
assigned to courtrooms and other public areas. Any security
concerns from the public should be brought to the attention
of any uniformed court officer.

ADA
The Civil Court of the City of New York has representatives
in each of its county divisions to assist members of the public
and attorneys with any ADA issues that may arise. These concerns
include, but are not limited to, access to this court's facilities,
case and procedural information, assistive listening devices,
etc.
If any assistance is needed you can contact these representatives
at the following numbers:
New York - Rene Rudder, 646 386 5730
Harlem - Charles Lopez, 212 828 7558
Bronx Civil - William Gonzalez, 718 618 2552
Tanisha LaCruise, 718 618 2518
Danine Bernier, 718 618 2561
Bronx Housing - Kim Novy, 718 466 3014
Kings - Audrey McGiver, 347 404 9201
Queens - Marvin Rose, 718 262 7300
Richmond - Deborah Tortorice, 718 390 5422
All Civil Court buildings and bathrooms are wheelchair accessible.

Volunteer
Lawyers Project
The Civil Court runs a Volunteer Lawyers Project to help self-represented litigants - people who do not have a lawyer. Volunteer lawyers work in the Court’s Resource Centers alongside experienced and knowledgeable Resource Center Court Attorneys, also known as Pro Se Attorneys.
Volunteer lawyers trained by the Project provide free legal information and advice in Housing, Civil and Small Claims cases. They review court papers, discuss the strengths and weaknesses of the case, help fill out forms, and help plan the next steps in the case. Volunteer lawyers do not go to court or file papers.
Learn when a volunteer lawyer will be in your county.

Interactive
Telephone Service
Another valuable Civil Court service is the interactive telephone
service, which provides legal and procedural information.
It is available at (646) 386-5700 for general Civil and Small
Claims matters or (646) 386-5750 for Housing matters. The
service is also provided 24 hours and is available in Spanish.
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