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Resource Directory for Guardians
General Information & Resources
NYC 311
All calls to 311 are answered by a 311 Call Center Representative, 24 hours a day, 7 days a week. Assistance is available in over 170 languages.
Within New York City: 311
Outside New York City: (212) NEW-YORK / (212) 639-9675
Article 81
http://www.nycourts.gov/ip/gfs/Article_81_2008.pdf
Centers for Medicare & Medicaid Services
Medicare Service Center: 800-Medicare (800-633-4227)
www.cms.gov
Health Information
The National Institutes of Health (NIH) http://www.nih.gov
The Center for Disease Control & Prevention (CDC) http://www.cdc.gov/
Kings County Supreme Court Civil Branch
Search for items filed in the County Clerk’s Office
http://iapps.courts.state.ny.us/kcco/
Legal Assistance
Find free legal aid in New York and information about your legal rights, courts, and more.
www.LawHelp.org/ny
New York State Department of Health Toll-Free Help Lines
Public Health Duty Officer Helpline: 866-881-2809
http://www.nyhealth.gov/contact/doh800.htm
New York City Medicaid
Call 311 to be transferred to appropriate department – or call:
HRA: 888-692-6116
www.health.state.ny.us/health_care/medicaid/
New York State Long Term Care Ombudsman
For help on problems related to nursing home care and services
From within New York State: 1-800-342-9871
From outside New York State: 518-474-7329
www.ltcombudsman.ny.gov/
Social Security
www.ssa.gov
800-772-1213
Information & Resources Related to Housing
ACRIS
Property records
http://www.nyc.gov/html/dof/html/jump/acris.shtml
NYC Housing Preservation & Development
http://www.nyc.gov/html/hpd/html/home/home.shtml
NYC Department of Buildings
http://a810-bisweb.nyc.gov/bisweb/bispi00.jsp
SCRIE (Senior Citizens Rent Increase Exemption)
DRIE (Disabled Rent Increase Exemption)
http://www.nyc.gov/finance/
Services Specifically for People over the Age Of 60 and/or Persons with Disabilities
New York State Office for the Aging
Hot Line: (800) 342-9871
www.aging.ny.gov
New York City Department for the Aging
Helpline: (212) NEW-YORK (English and Spanish) OR
Dial 311 and ask for social services specialist for the aging.
www.nyc.gov/html/dfta and click on “Benefit Quick Check”
New York State Health Insurance Information, Counseling and Assistance Program
(NYSHIICAP) For counseling on Medicare and other health insurance programs
Toll-free Hotline: (800) 342-9871
www.aging.ny.gov/healthbenefits
Medicare Rights Center
For help with Medicare problems
Phone: (800) 333-4114
www.medicarerights.org
En Español: www.medicarerights.org/medicare-answers/espanol.php
National Association of Geriatric Care Managers, Greater New York Chapter
To find social workers in private practice who assist older persons and their families
www.nygcm.org
National Family Caregivers Organization
Toll Free: 1-800-896-3650
www.nfcacares.org
Organizations for Specific Diseases and Conditions
Alcoholism & Substance Abuse
National Institute on Alcohol Abuse and Alcoholism
http://www.niaaa.nih.gov/
New York State Office of Alcohol & Substance Abuse Services
HelpLine: (877) 8-HOPENY (877) 846-7369
General Information: (518) 473-3460
http://www.oasas.state.ny.us/
Alzheimer’s
National Alzheimer’s Association
Toll-free 24-hour Helpline: (800) 272-3900
http://www.alz.org or Info@alz.org
En Español: http://www.alz.org/hispanic/overview
New York City Chapter Alzheimer’s Association
24-hour Helpline: (800) 272-3900
Http://www.alznyc.org
Arthritis & Joint Disease
Arthritis Foundation
(800) 283-7800
http://www.arthritis.org/
New York Chapter of the Arthritis Foundation
Phone: (212) 984-8700
http://www.arthritis.org/chapters/new-york/
Brain Injury
Brain Injury Association of New York State
Toll-free Family Helpline: (800) 228-8201
http://www.bianys.org
Cardiovascular Disease
Cardiovascular Foundation
http://www.cvdf.org/
American Heart Association
http://www.heart.org/HEARTORG/
Toll-free: (800) AHA-USA1 or (800) 242-8721
American Stroke Association
Toll-free: (800) AHA-USA1 or (800) 242-8721
http://www.strokeassociation.org
Cerebral Palsy
United Cerebral Palsy
Toll-free: (800) 448-3827
Http://www.ucp.org or webmaster@ucp.org
United Cerebral Palsy of New York City
Phone: (212) 683-6700
http://www.ucpnyc.org
Diabetes
American Diabetes Association
(800) DIABETES
http://www.diabetes.org/
Eye Disease
National Eye Institute
http://www.nei.nih.gov/health/
Hearing Loss
Hearing Loss Association
http://www.hearingloss.org/
Heart Disease
See Cardiovascular Disease
HIV/AIDS
New York State Dept. of Health HIV/AIDS
Toll-free Confidential Hotline: (800) 541-AIDS
http://www.health.state.ny.us/diseases/aids
Gay Men’s Health Crisis (GMHC) – Help for men and women
Toll-free Confidential Hotline (800) 245-7692 or (212) 267-1000
http://www.gmhc.org
En Español: http://www.gmhc.org/en-espanol
Multiple Sclerosis
National Multiple Sclerosis Society
Toll-free: (800) 344-4867
http://www.nationalmssociety.org
MS Society New York City Chapter Phone: (212) 463-7787
Parkinson’s
Parkinson’s Disease Foundation
Toll-free: (800) 457-6676
http://www.pdf.org
Stroke
See Cardiovascular Disease
Services for People with Mental Retardation and Developmental Disabilities
Association for the Help of Retarded Children
New York City (AHRC-NYC)
Phone: (212) 780-4491 or 4493
http://www.ahrcnyc.org/ (click on links for many resources, NYC and beyond)
New York State Association for Retarded Children (NYSARC)
Phone: (518) 439-8311
http://www.nysarc.org/
New York State Commission on Quality of Care
Toll-free phone: (800) 624-4143 (Voice/TTY/Spanish)
www.cqcapd.state.ny.us
New York State Office of Mental Retardation and Developmental Disabilities (OMRDD)
Albany (statewide) phone: (866) 946-9733
http://www.omr.state.ny.us/
New York State Rehabilitation Association
Phone: (518) 449-2976
www.nyrehab.org
YAI Network
YAI Link Services: (212) 273-6182
http://www.yai.org/
Vocational and Educational Services for Individuals with Disabilities (VESID)
Phone 800-222-JOBS (5627)
http://www.vesid.nysed.gov/
Services for People with Mental Disabilities
Mental Health Association of NYC
Lifenet: New York’s Network of Care
(800) LIFENET or (800) 543-3638
http://newyorkcity.ny.networkofcare.org/mh/home/index.cfm
Mental Health Association in NYS
194 Washington Ave. Suite 415, Albany, NY 12210
(518) 434-0439
http://www.mhanys.org/index.php
Mental Hygiene Legal Service (MHLS)
1st Department (Counties covered: Manhattan and Bronx)
41 Madison Avenue, 26th Floor
New York, NY 10010
Phone: (646) 386-5891
2nd Department (Counties covered: Dutchess, Kings, Nassau, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Westchester)
170 Old Country Road
Mineola, New York 11501
Phone: (516) 746-4545
3rd Department (Counties Covered: Albany, Broome, Chemung, Chenengo, Chuyler, Clinton, Columbia, Cortland, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Madison, Montgomery, Otsego, Rensselaer, Saratoga, Schnectady, Schoharie, St. Lawrence, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington)
40 Steuben Street, Suite 501
Albany, New York 12207
Phone: (518) 474-4453
4th Department (Counties Covered: Allegany, Cattaraugus, Cayuga, Chautauqua, Erie, Genesee, Herkimer, Jefferson, Lewis, Livingston, Monroe, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Seneca, Steuben, Wayne, Wyoming, Yates)
50 East Avenue- Suite 402
Rochester, New York 14604
Phone: (585) 530-3050
http://www.nycourts.gov/courts/ad1/Committees&Programs/MHLS/index.shtml
National Institute of Mental Health (NIMH)
Phone: (866) 615-6464
http://www.nimh.nih.gov/index.shtml
New York City Department of Health & Mental Hygiene (DOHMH)
Phone: 311 or (212) NEW-YORK
http://home2.nyc.gov/html/doh/html/dmh/dmh.shtml
New York State Office of Mental Health (OMH)
44 Holland Avenue, Albany, New York 12229
Toll-free phone: (800) 597-8481 (leave name, phone number, and question)
http://www.omh.state.ny.us/
National Alliance on Mental Illness (NAMI)
Information Helpline: (800) 950-NAMI (6264)
www.nami.org
New York State Chapter: (800) 950-3228 or (518) 462-2000
http://www.naminys.org/
New York City Metro Chapter: Helpline: (212) 684-3264
(Noon to 7PM Monday through Thursday and noon to 6PM on Friday)
http://www.nami-nyc-metro.org/ or helpline@naminyc.org
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