Quality Service

Quality Service Award

The Quality Service Award is presented to the individual(s) who strives for the highest level of customer satisfaction; who characterizes strong positive relationships with colleagues through mutual support and respect; and who initiates and carries out meaningful programs, events or services that benefit the court and the community.

Quality Service Award

The Quality Service Award is one of two awards presented to court personnel for outstanding service. Award Criteria may include, but are not limited to, any or all of the following:

  • fosters positive relationships by building trust and confidence in colleagues and court users
  • models fair and timely administration of case flow, while exhibiting dignity, professionalism and courtesy to all court users
  • increases effectiveness and productivity
  • exhibits an unbiased manner
  • excels at meeting current and future customer expectations
  • fosters open communication, planning, problem-solving and decision-making
  • enhances the court's relationship with the public through community activities
  • educates the public about court-related services, heightens the public's understanding of the justice system and demystifies court procedure

Download a copy of the QS Award Criteria list



New York State Unified Court System Lady Justice