The Franklin H. Williams Judicial Commission is committed to ensuring fair and respectful treatment for all who enter or serve in our courts and to eliminating barriers to equity. In furtherance of its mission and the Court’s overall mission that court users and those who work in the courts “are treated with respect, dignity and professionalism,” the Williams Commission has created the new “Court User Expectations and Responsibilities” (CUER) signage now displayed in every courthouse. The CUER is displayed on electronic monitors for those courthouse that have such monitors and on paper at various high-traffic locations such as lobbies, elevator lobbies and clerk’s offices. The CUER provides court users with a list of what they should expect (including, for example, courteous and respectful treatment, free court interpreters, upon request, and clear and understandable information) as well as their responsibilities when they come to court.
