"Heat Season" (October 1st - May 31st)
Heat must be provided between October 1st and May 31st, i.e. "Heat Season," under the following conditions:
During the Day (6 a.m. - 10 p.m)
If it is below 55° outside, then it must be at least 68° inside.
At Night (10 p.m. - 6 a.m.)
It must be at least 62° inside, regardless of the temperature outside.
For Tenants Without Heat
Tenants without heat can call 311 for emergency assistance, 24 hours a day, 7 days a week. For hearing impaired, call ITY 212-863-5504. You may also see NYC Housing Preservation and Development: Heat and Hot Water for more information.
Obtaining Repairs
You may also see Starting an HP Case to learn more about starting a proceeding to obtain repairs.